Our Returns Policy (aka Store Credit & Size Swaps)
We get it—sometimes things don’t go as planned. Here’s how we can try to make it right:
If we messed up (wrong item, bad print, defective product) → Let us know within 30 days, and we’ll send you store credit—no hassle, no weird hoops. Just upload a quick pic in our claims portal, and you’re good to go.
Ordered the wrong size? → It happens. We offer a one-time free size replacement per order—but here’s the deal:
- You cover the shipping for the replacement order.
- Requests must be made within 30 days of delivery.
- This is a one-time swap per order—so choose wisely!
Change your mind? → Since everything is made on demand, we don’t offer refunds—but store credit never expires, and gifting is always an option!
How to Get Store Credit or a Size Replacement
Head to our claims portal (no need to email us) and follow the steps. If approved, we’ll issue store credit via a Shopify Gift Card or process your size replacement right away. Fast, easy, no drama.
FAQ: Store Credit & Replacements
How do I request a size replacement or store credit?
Easy! Just head over to our claims portal and follow the steps—no emails, no waiting.
Do I need to send my item back?
Nope. No returns required. You’ll get store credit or a size replacement without having to ship anything back.
What if my item is defective or incorrect?
That’s on us. If you received a damaged, misprinted, or wrong item, submit a request within 30 days of delivery with a photo, and we’ll issue store credit so you can reorder.
I ordered the wrong size—can I fix it?
Yep. We offer a one-time free size replacement per order.
- You’ll get a free replacement in the correct size.
- You cover the shipping for the replacement order.
- Requests must be made within 30 days of delivery.
Can I get a refund instead of store credit?
Since everything is printed just for you, we don’t do refunds. But store credit never expires and works just like cash in our store.
How long does it take to process my request?
As soon as your request is approved, your Shopify Gift Card or size replacement order will be processed immediately. No waiting weeks for a refund!